Department: Department of Political Science and Sociology

Faculty: Faculty of Political and Social Sciences

Institute: Institute of Studies and Development of Galicia (IDEGA)

Area: Sociology

Research group: Social research and public policy

Email: carmen.voces@usc.es

Doctor by the Universidade de Santiago de Compostela with the thesis Modelización de la calidad de servicio y la lealtad del cliente en hostelería 2005. Supervised by Dr. Jesús Varela Mallou, Dr. Antonio Rial Boubeta.