Department: Department of Organisation of Companies and Commercialisation

Faculty: Faculty of Economics and Business Administration

Interuniversitary research center: Economic and Business Administration for Society (ECOBAS)

Area: Marketing and Market Research

Research group: People, Sustainable Organizations and Marketing

Email: conchi.varela@usc.es

Doctor by the Universidad de Oviedo with the thesis Efectos de las valoraciones cognitivas afectivas del cliente en un contexto de fallos y recuperación. 2008. Supervised by Dr. Rodolfo Vázquez Casielles, Dr. Víctor Iglesias Argüelles.