Structured behavioral and conventional interviewsDifferences and biases in interviewer ratings
-
1
Universidade de Santiago de Compostela
info
ISSN: 1576-5962
Ano de publicación: 2017
Volume: 33
Número: 3
Páxinas: 183-192
Tipo: Artigo
Outras publicacións en: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology
Resumo
This research examined three issues: (1) the degree to which interviewers feel confident about their decisions when they use a specific type of interview (behavioral vs. conventional), (2) what interview type shows better capacity for identifying candidates’ suitability for a job, and (3) the effect of two biases on interview ratings: a) the sex similarity between candidate and interviewer and b) having prior information about the candidate. The results showed that the SBI made raters feel more confident and their appraisals were more accurate, that prior information negatively affects the interview outcomes, and that sex similarity showed inconclusive results. Implications for theory and practice of personnel interview are discussed
Información de financiamento
The two authors contributed equally. The research reported in this manuscript was supported by Grant PSI2014-56615-P from the Spanish Ministry of Economy and Competitiveness and Grant 2016 GPC GI-1458 from the Consellería de Cultura, Educación e Orden, Xunta de Galicia.Financiadores
-
- 2016 GPC GI-1458
- Xunta de Galicia Spain
- Consellería de Cultura, Educación e Ordenación Universitaria, Xunta de Galicia Spain
Referencias bibliográficas
- Aguado, D., Rico, R., Rubio, V.J., Fernández, L., Applicant reactions to social network web use in personnel selection and assessment. Journal of Work and Organizational Psychology 32 (2016), 183–190, 10.1016/j.rpto.2016.09.001.
- Alonso, P., ¿Producen resultado adverso de género las entrevistas estructuradas de selección de personal?. Journal of Work and Organizational Psychology 27 (2011), 43–53, 10.5093/tr2011v27n1a5.
- Alonso, P., Moscoso, S., Cuadrado, D., Procedimientos de selección de personal en pequeñas y medianas empresas españolas. Journal of Work and Organizational Psychology 31 (2015), 79–89, 10.1016/j.rpto.2015.04.002.
- Alonso, P., Moscoso, S., Salgado, J.F., Structured behavioral interview as a legal guarantee for ensuring equal employment opportunities for women: A meta-analysis. European Journal of Psychology Applied to Legal Context 9 (2017), 15–23, 10.1016/j.ejpal.2016.03.002.
- Anderson, N., Herriot, P., Hodgkinson, G.P., The practitioner-researcher divide in Industrial Work and Organizational (IWO) psychology: Where are we now, and where do we go from here?. Journal of Occupational and Organizational Psychology 74 (2001), 391–411, 10.1348/096317901167451.
- Anderson, N., Salgado, J.F., Hülsheger, U.R., Applicant reactions in selection: Comprehensive meta-analysis into reaction generalization versus situational specificity. International Journal of Selection and Assessment 18 (2010), 291–304, 10.1111/j.1468-2389.2010.00512.x.
- Blackman, M., Using interviewing in selection. Goldstein, H.W., Pulakos, E.D., Passmore, J., Semedo, C., (eds.) The Wiley Blackwell Handbook of the Psychology of Recruitment, Selection and Employee Retention, 2017, John Wiley & Sons, Ltd., New York, 182–201.
- Bruk-Lee, V., Lanz, J., Drew, E.N., Coughlin, C., Levine, P., Tuzinski, K., Wrenn, K., Examining applicant reactions to different media types in character-based simulations for employee selection. International Journal of Selection and Assessment 24 (2016), 77–91, 10.1111/ijsa.12132.
- Campion, M.A., Identification of variables most influential in determining interviewers’ evaluations of applicants in a college placement center. Psychological Reports 42 (1978), 947–952, 10.2466/pr0.1978.42.3.947.
- Campion, M.A., Palmer, D.K., Campion, J.E., A review of structure in the selection interview. Personnel Psychology 50 (1997), 655–702, 10.1111/j.1744-6570.1997.tb00709.x.
- Choragwicka, B., Moscoso, S., Validez de contenido de una Entrevista Conductual Estructurada. Revista de Psicología del Trabajo y de las Organizaciones 23 (2007), 75–92.
- Conway, J.M., Jako, R.A., Goodman, D.F., A meta-analysis of interrater and internal consistency reliability of selection interviews. Journal of Applied Psychology 80 (1995), 565–579, 10.1037/0021-9010.80.5.565.
- Dipboye, R.L., Selection interviews: Process perspectives. 1992, Southwestern Publishing Group, South-Nashville, TN.
- Dipboye, R.L., Structured selection interviews: Why do they work? Why are they underutilized?. Anderson, N., Herriott, P., (eds.) International Handbook of Selection and Assessment, 1997, J Wiley, London, 455–474.
- Elliott, A.G.P., Sex and decision making in the selection interview: A real-life study. Journal of Occupational Psychology 54 (1981), 265–273, 10.1111/j.2044-8325.1981.tb00067.x.
- García-Izquierdo, A.L., Ramos-Villagrasa, P.J., Castaño, A.M., e-Recruitment, gender discrimination, and organizational results of listed companies on the Spanish Stock Exchange. Journal of Work and Organizational Psychology 31 (2015), 155–164, 10.1016/j.rpto.2015.06.003.
- Goodale, J.G., The fine art of interviewing. 1982, Prentice Hall, Englewood Cliffs, NJ.
- Graves, L.M., Powell, G.N., Sex similarity, quality of the employment interview and recruiters’ evaluation of actual applicants. Journal of Occupational and Organizational Psychology 69 (1996), 243–261, 10.1111/j.2044-8325.1996.tb00613.x.
- Grieve, R., Hayes, J., Employment testing online, offline, and over the phone: Implications for e-assessment. Journal of Work and Organizational Psychology 32 (2016), 95–101, 10.1016/j.rpto.2016.04.001.
- Huffcutt, A.I., Arthur, W., Hunter and Hunter (1984) revisited: Interview validity for entry-level jobs. Journal of Applied Psychology 79 (1994), 184–190, 10.1037/0021-9010.79.2.184.
- Huffcutt, A.I., Culbertson, S.S., Weyhrauch, W.S., Employment interview reliability: New meta-analytic estimates by structure and format. International Journal of Selection and Assessment 21 (2013), 264–276, 10.1111/ijsa.12036.
- Huffcutt, A.I., Culbertson, S.S., Weyhrauch, W.S., Moving forward indirectly: Reanalyzing the validity of employment interviews with indirect range restriction methodology. International Journal of Selection and Assessment 22 (2014), 297–309, 10.1111/ijsa.12078.
- Janz, T., Initial comparisons of patterned behavior description interviews versus unstructured interviews. Journal of Applied Psychology 67 (1982), 577–580, 10.1037/0021-9010.67.5.577.
- Janz, T., The patterned behavior description interview: The best prophet of the future is the past. Eder, R.W., Ferris, G.R., (eds.) The Employment Interview: Theory, Research, and Practice, 1989, Sage, Thousand Oaks, CA, 158–168.
- Janz, T., Hellervik, L., Gilmore, D.C., Behavior description interviewing: New, accurate cost effective. 1986, Prentice Hall, Englewood Cliffs, NJ.
- Latham, G.P., Saari, L.M., Pursell, E.D., Campion, M.A., The situational interview. Journal of Applied Psychology 65 (1980), 422–427, 10.1037/0021-9010.65.4.422.
- Levashina, J., Hartwell, C.J., Morgeson, F.P., Campion, M.A., The structured employment interview: Narrative and quantitative review of the research literature. Personnel Psychology 67 (2014), 241–293, 10.1111/peps.12052.
- Liu, X., Potočnik, K., Anderson, N., Applicant reactions to selection methods in China. International Journal of Selection and Assessment 24 (2016), 296–303, 10.1111/ijsa.12148.
- Macan, T.H., Dipboye, R.L., The relationship of interviewers’ preinterview impressions to selection and recruitment outcomes. Personnel Psychology 43 (1990), 745–768, 10.1111/j.1744-6570.1990.tb00681.x.
- McCarthy, J.M., Van Iddekinge, C.H., Campion, M.A., Are highly structured job interviews resistant to demographic similarity effects?. Personnel Psychology 63 (2010), 325–359, 10.1111/j.1744-6570.2010.01172.x.
- McDaniel, M.A., Whetzel, D.L., Schmidt, F.L., Maurer, S.D., The validity of employment interviews: A comprehensive review and meta-analysis. Journal of Applied Psychology 79 (1994), 599–616, 10.1037/0021-9010.79.4.599.
- Moscoso, S., Salgado, J.F., Psychometric properties of a structured behavioral interview to hire private security personnel. Journal of Business and Psychology 16 (2001), 51–59, 10.1023/A:1007835704733.
- Motowidlo, S.J., Carter, G.W., Dunnette, M.D., Tippins, N., Werner, S., Burnett, J.R., Vaughan, M.J., Studies of the structured behavioral interview. Journal of. Applied Psychology 77 (1992), 571–587, 10.1037/0021-9010.77.5.571.
- Paunonen, S.V., Jackson, D.N., Oberman, S.M., Personnel selection decisions: Effects of applicant personality and the letter of reference. Organizational Behavior and Human Decision Processes 40 (1987), 96–114, 10.1016/0749-5978(87)90007-0.
- Rodríguez, A., Predictive validity and adverse impact of the structured behavioral interview in the public sector. Journal of Work and Organizational Psychology 32 (2016), 75–85, 10.1016/j.rpto.2016.04.003.
- Sacco, J.M., Scheu, C.R., Ryan, A.M., Schmitt, N., An Investigation of Race and Sex Similarity Effects in Interviews: A Multilevel Approach to Relational Demography. Journal of Applied Psychology 88 (2003), 852–865, 10.1037/0021-9010.88.5.852.
- Salgado, J.F., Análisis de utilidad económica de la Entrevista Conductual Estructurada en la selección de personal de la administración general del País Vasco. Revista de Psicología del Trabajo y de las Organizaciones 23 (2007), 139–154.
- Salgado, J.F., Moscoso, S., Validez de las entrevistas conductuales estructuradas. Revista de Psicología del Trabajo y las Organizaciones 11 (1995), 9–24.
- Salgado, J.F., Moscoso, S., Seguridad de las valoraciones en la entrevista conductual estructurada y en la entrevista convencional, Poster session presented at the VI Congreso Nacional de Psicología Social, 1997, San Sebastián, Spain.
- Salgado, J.F., Moscoso, S., Interviewer self-confidence in assessments using behavior description and conventional interviews, Paper presented at the 24th International Congress of Applied Psychology, 1998, San Francisco, CA.
- Salgado, J.F., Moscoso, S., Comprehensive meta-analysis of the construct validity of the employment interview. European Journal of Work and Organizational Psychology 11 (2002), 299–324, 10.1080/13594320244000184.
- Salgado, J.F., Moscoso, S., Utiliser les entretiens comportement aux structurés pour la sélection du personnel?. Lévy-Leboyer, C., Louche, C., Rolland, J.P., (eds.) RH: Les apports de la psychologie du travail, 1, 2006, Éditionsd́Organisation, Paris, 195–207.
- Salgado, J.F., Moscoso, S., La entrevista conductual estructurada de selección de personal: Teoría práctica y rentabilidad. 3ª edición, 2011, Pirámide, Madrid.
- Salgado, J.F., Moscoso, S., Gorriti, M., Investigaciones sobre la entrevista conductual estructurada (ECE) en la selección de personal en la Administración General del País Vasco: Meta-análisis de la Fiabilidad. Revista de Psicología del Trabajo y de las Organizaciones 20 (2004), 107–139.
- Schinkel, S., van Vianen, A.E., Ryan, A.M., Applicant reactions to selection events: Four studies into the role of attributional style and fairness perceptions. International Journal of Selection and Assessment 24 (2016), 107–118, 10.1111/ijsa.12134.
- Searcy, C.A., Woods, P.N., Gatewood, R., Lace, C., The validity of structured interviews: A meta-analytical search for moderators, Paper presented in the 8th Annual Conference of the Society of Industrial and Organizational Psychology, 1993, San Francisco, CA.
- Silvester, J., Anderson, N., Technology and discourse: A Comparison of face-to-face and telephone employment interviews. International Journal of Selection and Assessment 11 (2003), 206–214, 10.1111/1468-2389.00244.
- Steiner, D.D., Gilliland, S.W., Fairness reactions to personnel selection techniques in France and the United States. Journal of Applied Psychology 81 (1996), 134–141, 10.1111/j.0965-075X.2004.00265.x.