Estrategias de manejo de conflicto en clave emocional

  1. Montes Piñeiro, Carlos
  2. Rodríguez Fernández, M. Dámaso
  3. Serrano Martínez, Gonzalo
Revista:
Anales de psicología

ISSN: 0212-9728 1695-2294

Ano de publicación: 2014

Volume: 30

Número: 1

Páxinas: 238-246

Tipo: Artigo

DOI: 10.6018/ANALESPS.30.1.135171 DIALNET GOOGLE SCHOLAR

Outras publicacións en: Anales de psicología

Resumo

Conflict is a dynamic and complex process emotionally actived. Therefore, in order to understand conflict management processes, it is nec-essary to study the influence of emotional variables which surround con-frontations. The purpose of this paper is to explore how mood can influ-ence the choice of conflict management strategies. Unlike other studies that artificially manipulate emotions, this one focuses on the differences in emotional experience that occur naturally. Results suggest that moods in-fluence the choice of conflict handling strategies. Specifically, it has been found that positive affect predicts integrating, while negative affect predicts dominating. In conclusion, it is suggested that the intrapersonal influence of emotions is particularly noticeable when people experience high-aroused affective states.

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