The Influence of Public Service Motivation on Ethical Behaviour and Organizational Performance in Public Administration Sector: Evidence from the Hashemite Kingdom of Jordan

Zusammenfassung

The Hashemite Kingdom of Jordan (HKJ) faces internal and external challenges and hazards that pose significant encounters for HKJ. Such challenges cast a heavy shadow on several public sectors, the most important of which is the public health sector. However, this dissertation aimed to investigate the influence of Public Service Motivation on Ethical behavior and Organizational Performance in Jordanian public hospitals. This dissertation had been divided into two folds that filled numerous flagrant gaps in the arena of PSM. In the first fold, we investigated the influence of PSM on Ethical Behavior using three-level models via SEM. In the second fold, we contribute to the methodological linking between PSM and Organizational Performance using econometrics techniques.