Emociones y engagement en los mensajes digitales de los candidatos a las elecciones generales de 2019

  1. Erika Jaráiz Gulías 1
  2. José Manuel Rivera Otero 1
  3. Nieves Lagares Diez 1
  4. Paulo Carlos López López 1
  1. 1 Universidade de Santiago de Compostela
    info

    Universidade de Santiago de Compostela

    Santiago de Compostela, España

    ROR https://ror.org/030eybx10

Revista:
Cultura, lenguaje y representación = Culture, language and representation: revista de estudios culturales de la Universitat Jaume I = cultural studies journal of Universitat Jaume I

ISSN: 1697-7750

Año de publicación: 2021

Título del ejemplar: Lenguaje y política / Language and politics

Número: 26

Páginas: 229-245

Tipo: Artículo

DOI: 10.6035/CLR.5844 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Cultura, lenguaje y representación = Culture, language and representation: revista de estudios culturales de la Universitat Jaume I = cultural studies journal of Universitat Jaume I

Resumen

Las redes sociales se han convertido en los últimos años en una importante plataforma de comunicación a través de la que los candidatos promueven el compromiso político de sus electores. Una de las variables que podría influir en esa capacidad de generar engagement a través de las redes sociales es la utilización de mensajes con una importante carga emocional, tanto positiva como negativa. Nuestra investigación tiene como objetivo profundizar en el análisis de dicha relación entre el compromiso político y las emociones en las redes sociales, mediante el Análisis de Sentimientos en los tweets de los principales candidatos en las elecciones generales de abril y noviembre de 2019 en España. Para ello recurrimos a la técnica de extracción de textos y su análisis con el software Linguistic Inquiry and Word Count (LIWC), poniendo en relación el nivel de presencia de emociones positivas y negativas, con el nivel de compromiso alcanzado por los candidatos durante la campaña electoral. Nuestro análisis contribuye a demostrar la existencia de relación entre la carga emocional del discurso en las redes sociales y el nivel de engagement que genera, aunque este parece estar mediatizado además por la agenda política y la estrategia de campaña de los partidos. Comprobamos además que la relación entre discurso emocional y engagement hacia un líder no es exclusivamente endógena, sino que puede obedecer también a elementos exógenos debido a la presencia de comunidades digitales compartidas.

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