¿Que dice la investigación científica sobre mediación?

  1. Serrano Martínez, Gonzalo
Revista:
Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

ISSN: 1576-5962

Ano de publicación: 1996

Título do exemplar: Mediación laboral: una alternativa a la solución judicial de la conflictividad laboral

Volume: 12

Número: 2-3

Páxinas: 127-148

Tipo: Artigo

Outras publicacións en: Revista de psicología del trabajo y de las organizaciones = Journal of work and organizational psychology

Resumo

Some considerations about problems of mediation, from the point of view of Social Psychology, are offered. A critical analysis is made about four subjects: The concept of mediation, the mediator's role, the variables to an effective mediation and a review about the strategies and tactics in mediation.

Referencias bibliográficas

  • Bercovitch, J. (1991). International Mediation and Dispute Settlement: Evaluating the Conditions for Successful Mediation. Negotiation Journal, 7, 17-30.
  • Bercovitch, J. (1992). Mediator and Mediation Strategies in International Relations. Negotiation Journal, 8, 99-112.
  • Carnevale, P. J. (1986). Strategic Choice in Mediation. Negotiation Journal, 2, 41-56.
  • Carnevale, P. J. (1986b). Mediating Disputes and Decision in Organizations, Research on Negotiation in Organizations, 1, 251- 269.
  • Carnevale, P. J. y Henry, R. (1989). determinants of mediator behavior: A Test of the Strategic Choice Model. Journal of Applied Social Psychology, 19, 481 -98.
  • Carnevale, P. J. , Pegnetter R. (1985). The Selection of Mediation Tactics in Public Sector Disputes: A Contingency Analysis. Journal of Social Issues, 41, 65-81.
  • Carnevale, P. J. y Pruitt, D. G. (1992). Negotiation and Mediation. Annual Review Psychology, 43, 531-582.
  • Carpenter, S. L. (1982). Managing enviromental disputes. Peace and Change, 8, 105-116.
  • Feuille, P. (1992). Why does Grievance Mediation resolve Grievances?. Negotiation Journal, 8, 131-145.
  • Hiltrop, J. M. (1985). Mediator behavior and the settlement of collective bargaining disputes in Britain. Journal of Social Issues, 41, 83-99.
  • Hiltrop, J. M. (1989). Factors associated with successful labor mediation. En K. Kressel, y D. G. Pruitt, (ed. ) Mediation Research: The Process and Effectiveness of Third-Party Intervention. San Francisco: Jossey-Bass, pp 241-262.
  • Honoroff, B. , Matz, D. y O'Connor, D. (1990). Putting Mediation Skills to the Test. Negotiation Journal, 6, 37-46.
  • Karim, A. y- Pegnetter, R. (1983). Mediator strategies and qualities and mediation effectiveness. Industrial Relations, 22, 105-114.
  • Karim, A. y Stone, T. (1986). Mediation Outcomes and Sources of Impasse: An Empirical Investigation. Journal of Labor Research, 7, 309-318.
  • Kolb, D. (1989). Labor mediators, managers, and ombudsmen: Roles mediators play in different contexts. En K. Kressel, y D. G. Pruitt, (eds. ): Mediation Research: The Process and Effectiveness of ThirdParty Intervention. San Francisco: JosseyBass, pp. 91-114.
  • Kressel, K. (1972). Labor Mediation: An Exploratory Survey. Albany, NY: Assoc. Labor Mediation Agencies.
  • Kressel, K. y Pruitt, D. G. (eds. ). (1985a). The Mediation of Social Conflict. A special Issue of the Journal of Social Issues, 41(2).
  • Kressel, K- y Pruitt, D. G. (eds. ) (1989). Mediation Research: The Process and Effectiveness of Third-Party Intervention. San Francisco: Jossey-Bass.
  • Landsberger, H. A. (1960). The Behavior and Personality of the labor mediator. Personnel Psychology, 13, 329-347.
  • Lim, R. G. y Carnevale, P. J. (1990). Contingencies in the mediation of disputes. Journal of Personality and Social Psychology, 58, 259-272.
  • McGillicuddy, N. B. , Welton, G. L. , y Pruitt, D. G. (1987). Third Party Intervention: A Field Experiment Comparing Three Different Models. Journal of Personality and Social Psychology, 53, 104-112.
  • McGillis, D. (1981). Conflict Resolution Outside the Courts. En L. Bickman (ed. ): Applied Social Psychology Annual. Vol. 2. Beverly Hills, Calif. : Sage, 1981.
  • Méndez, M. T. (1994). La elección de estrategias y tácticas en la mediación de conflictos sociales. Oviedo. Tesis Doctoral.
  • Moore, C. W. (1986). The Mediation Process: Practical Strategies for Resolving Conflict. San Francisco: Jossey-Bass
  • Pruitt, D. G. (1981b). Negotiation Behavior. Orlando, Fla. : Academic Press.
  • Pruitt, D. G. (1990). The Psychology of Mediation: The Role of Thrir Parties in Interpersonal Conflict. III Congreso Nacional de Psicología Social. Libro de Documentos Varios, p. p. 1-22.
  • Pruitt, D. G. y Carnevale, P. J. (1993), Negotiation in Social Conflicts. Open University Press. Buckingham
  • Pruitt, D. G. y Kressel, (1989). Introduction: An Overview of Mediation Research. En K. Kressel, y D. G. Pruitt, (eds. ): Mediation Research: The Process and Effectivenes of Third-Party Intervention. San Francisco: Jossey-Bass, pp. 1-8.
  • Rubin, J. Z. (ed. ). (1981). Dynamics of Third Party Intervention: Kissinger in the Middle East. New York: Praeger.
  • Rubin, J. Z. (1983). Negotiation. Amer. Behav. Scientist, 27, 2.
  • Serrano, G. y Méndez, M. (1987). La mediación en los procesos de negociación: Un estudio experimental. Revista de Psicología Social, 1 (2), 137-152.
  • Serrano, G. y Rodriguez, D. (1993) Negociación en Organizaciones . Eudema. Madrid.
  • Susskind, L. y Madigan, D. (1984). New Approaches to Resolving Disputes in the Public Sector. The Justice System Journal, 9 (2), 179-203.
  • Touval, S: y Zartman. I. W. (1989). Mediation in International Conflicts. En K. Kressel, y D. G. Pruitt, (eds. ): Mediation Research: The Process and Effectiveness of Third-Party Intervention. San Francisco: Jossey-Bass, pp. 115-137.
  • Touzard, H. (198 l). La Mediación y la solución de los conflictos. Barcelona: Herder.
  • Wall, J. A. Jr. y Rude, D. E. (1991). The judge as mediator. Journal of Applied Psychology, 76, 54-59.
  • Welton, G. L. y Pruitt, D. G. (1987). The Mediation Process: The Effects of Mediator Bias and Disputant Power. Personality and Social Psychology Bulletin, 13, 123-133.
  • Zartman, 1. W. y Berman, M. R. (1982). The Practical Negotiator. New Haven, Conn. : Yale University Press.
  • Zubek, J. M. , Pruitt, D. G. , Peirce, R. S. , McGillicuddy, N. B. y Syna, H. (1992). Disputant and Mediator Behaviors Affecting Short-Terms Success in Mediation. Journal of Conflict Resolution, 36, 546-572.