Structural relationships between organizational service orientation, contact employee job satisfaction and citizenship behavior

  1. González, J.V.
  2. Garazo, T.G.
Journal:
International Journal of Service Industry Management

ISSN: 0956-4233

Year of publication: 2006

Volume: 17

Issue: 1

Pages: 23-50

Type: Article

DOI: 10.1108/09564230610651561 GOOGLE SCHOLAR